Pro-Lock · Start with a conversation
Pro-Lock: Tell us what your door is doing.
Send a few details and we’ll come back to you. Pro-Lock covers exactly 13 counties: Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Essex, Hertfordshire, Surrey, Kent, East Sussex, West Sussex, Lincolnshire, Northamptonshire, and Leicestershire. London is explicitly excluded from coverage. See the full coverage list ↗ If it’s easier, call the team directly. We’re happy to talk through the symptoms.
Request an assessment
- An experienced engineer assesses the complete bifold doorset, talks you through the findings on site, and provides a written report with a quotation for any recommended repairs. The visit is a professional inspection of the complete doorset.
- We take multiple measurements and record detailed observations to identify distortion, alignment issues, failing components, and underlying causes.
- Assessing the full doorset helps identify what is affecting its operation and shape a repair recommendation around the actual cause. This supports smoother performance and helps reduce avoidable repeat work over time.
- The time on site depends on the faults reported and identified during the visit, and varies accordingly. The average is around 60 minutes.
- After the assessment, you receive a comprehensive report and itemised quotation by email. Any repair work is arranged separately, giving you time to review the findings and decide how to proceed.
- If you go ahead with a repair, the £79 assessment fee is credited against it. If we cannot provide a quotation, the fee is refunded.
- All work carried out is backed by our market-leading 12 month warranty, covering our workmanship and any parts supplied and fitted as part of the repair where applicable.