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Bifold Door Alignment

How It Works – Simple, Transparent Bifold Door Repairs

At Pro-Lock, we believe fixing your bifold doors should be straightforward.

 

That’s why we’ve created a clear, step-by-step process with no jargon, no hidden fees, and no confusion.

 

Here’s what happens when you book your repair with us:

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1. Get in Touch

 

Call us or email by clicking the link below to let us know what’s wrong with your bifold doors. Whether they’re misaligned, sticking, or not locking properly, a brief description and your location give us a starting point before we visit.

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Ready to get started? 

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2. Share a Few Details

 

We may ask a couple of simple questions about the fault — such as whether the doors are jamming, draughty, or dropping on the handle side.

Don’t worry if you’re not sure — it just helps our engineers prepare and ensures we bring the right tools and parts.

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3. Free Assessment

 

One of our engineers will visit your property for a free, no-obligation assessment. There’s no callout charge.

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  • A 20–30 minute inspection lets us check for hidden problems like incorrect toe and heel alignment.

 

This ensures we can provide the most effective, long-lasting repair solution.

(Benefit to you: you only pay for the work you actually need — no guesswork, no surprises.)

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4. Clear, Transparent Quote

 

Within 48 hours you’ll receive a written quote by email. Essential repairs are listed separately from optional recommended improvements, so you stay in control of the cost.

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You’re free to approve, decline, or ask questions before we go ahead.

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5. Deposit & Booking

 

When you’re happy with the quote, a 25% deposit secures your booking.

This also allows us to order any necessary parts so there are no delays when we arrive.

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6. Ordering Parts & Scheduling Repairs

 

We order and carefully check the required parts before your appointment. Then we arrange a convenient date and time that suits you — with fast callouts often available for urgent issues.

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7. Professional Repair Service

 

On the day, our skilled engineers carry out the repairs. Common work includes:

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  • Re-alignment and servicing to correct dropped or misaligned panels

  • Replacement of rollers, hinges, handles, and gaskets

  • Adjusting locks and mechanisms to ensure your doors close securely

  • Sourcing of obsolete or hard-to-find parts via trusted suppliers

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(Benefit to you: your doors will slide smoothly, seal properly, and lock securely once again.)

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8. Balance on Completion

 

The remaining 75% balance is only due once the work is completed to your satisfaction. We accept payment by bank transfer, debit card, or credit card.

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9. Friendly, Reliable Service

 

We pride ourselves on being approachable and professional. Our engineers explain everything in plain English, keep appointments on time, and leave your home as tidy as we found it.

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10. Preparing the Area

For safety, we ask that you leave around 2 metres of clear space inside and outside the bifold doors if possible. In poor weather, we may reschedule to protect your home, your glazing, and our staff.

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Why Customers Choose Pro-Lock

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  • Specialists in bifold door repairs across Norfolk, Suffolk, Cambridgeshire, and Essex

  • Fast response times with local engineers

  • Transparent pricing and no hidden costs

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Book Your Free Assessment Today

Don’t struggle with stiff, draughty, or misaligned bifold doors any longer.

 

 

 

​​We’ll get your doors working like new — simple, transparent, and stress-free.

Is this service expensive?

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  • Save money long-term with professional servicing and maintenance.

  • Well-maintained bifold doors last for years and reduce the need for frequent part replacements.

  • Thinking of replacing? Consult us first for an honest opinion.

  • Potential big savings by restoring confidence in your existing doors instead of replacing them.

Bifold repairs suffolk
Bifold repairs suffolk

My bifold doors are difficult to open. What could be the cause?

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  • Common issue: Misaligned "toe and heel" during initial setup of double-glazed units.

  • Impact: Doors drop, causing frame catching, loose/damaged seals, locking difficulties, and potential mechanical failures.

  • Hinge adjustments won’t fix it – they often make the problem worse.

  • Good news: If caught early, it’s a simple fix.

  • Next step: Contact us promptly to book an assessment visit

Bifold repairs suffolk

I've been told I need new bifold doors?

  • Common scenario: Companies that sell new doors may push replacements instead of repairs.

  • Our approach: We rarely decline repair requests and always give an honest, unbiased opinion.

  • Warranty-backed: If we believe doors are beyond repair, we won’t attempt the work.

  • Save money: By consulting us first, you may avoid unnecessary replacement costs driven by sales motives.

Bifold repairs suffolk

Why not consider using a builder or handyman for the repair?

  • Your choice: You decide, but many of our jobs involve fixing poor installations or failed repairs by builders, locksmiths, and even large installers.

  • Specialist expertise: Our engineers are trained, insured, and experienced specifically in bifold door repairs.

  • Right tools & parts: We use proper equipment and have fast access to replacement parts.

  • Brand knowledge: Familiar with all major bifold door brands, ensuring lasting repairs – not just quick fixes.

  • No pressure: We provide a free, no-obligation quotation so you can make an informed decision.

Bifold repairs suffolk

What is "Toe and heel" ?

  • Structural integrity: Bifold doors rely on the double-glazed unit for stability.

  • Natural movement: Panels expand and contract with weather, causing doors to drop over time.

  • When it happens: Often within the first few years of poor installation, or roughly every 10 years as routine maintenance.

  • DIY warning: Units are very heavy – attempting repairs without proper equipment risks glass damage or serious injury.

  • Our expertise: Engineers have the right lifting tools, full knowledge of the process, and full insurance.

  • Free assessment: Contact us to arrange a complimentary visit.

Bifold repairs suffolk

What services do you offer?

  • Full range of bifold door services:​

    • Rollers & hinges

    • Lock mechanisms

    • Gaskets / seals

    • Magnet catches

    • Lock cylinder upgrades to 3*

  • General servicing & alignment

  • Please note: We do not replace damaged glass – this must be carried out by a glazier.

Bifold Door Repairs You Can Trust

Pro-Lock specialises in expert bifold door repairs and servicing – fixing the problems others can’t.

  • Save money: Repairs before replacements.

  • Specialists: Trained, insured engineers with the right tools and parts.

  • Common issues fixed: Misalignment, dropped doors, rollers, hinges, locks, seals, and security upgrades.

  • Transparent process: Free assessment, clear quotes, 25% deposit, balance on completion.

  • Peace of mind: Safe, professional, and always customer-first.

  • Don’t replace your doors unnecessarily – let us restore them.

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